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ieSupportManager Helpdesk 1.63
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Polar Help Desk Free is fully featured help desk software with one named license free of charge. You can use it commercially to support your clients (unlimited number of clients). No trial period expiration, no additional fees, no obligations and no forms to fill out. Its features like incident management, knowledge base, email integration, reports and user friendly interface - helps you manage your support department.
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Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department. As a value-added help desk solution, it facilitates your organization to distribute service and support delivery for both employees and external customers, while maintaining centralized control. Key advantages - Easily
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Desk for IIS is a web-based help desk software solution for delivering customer service and support. It easily installs on your web server as ISAPI extension for Microsoft Internet Information Services. You don`t need any additional software for your customers or technicians except web browser. Open support requests via login or send an email to create a support ticket. Help Desk for IIS gives you the ability to improve productivity of your IT service
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desk tool that allows you to record solutions to tech support problems and search for those solutions in the future. That is, it lets you create a database of technical problems and their solutions. When a customer calls in with a problem, you can quickly search the database to see if that problem has been solved in the past. If it has, RKB displays the solution. Here`s an example: A user calls in and says that when she uses your application and
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support questions online. Outlook form can be customized by administrator. VB 6 and .html source code available for purchase if further customizations are needed. Suitable both for in-house and outsourced helpdesks. Can also be used for other types of issue-tracking. Free 30 day trial! Organization price (690 US$ including 1 year support) - no limits on number of users. Extensive documentation: many video demonstrations and downloadable manual and
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support questions online. Outlook form can be customized by administrator. VB 6 and .html source code available for purchase if further customizations are needed. Suitable both for in-house and outsourced helpdesks. Can also be used for other types of issue-tracking. Free 30 day trial! Organization price (690 US$ including 1 year support) - no limits on number of users. Extensive documentation: many video demonstrations and downloadable manual and
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